Privacy Policy.
Introduction
XELORA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.
Information We Collect
Account Information
When you register for XELORA, we collect your email address, name, and password. You may also provide additional profile information.
Social Media Connections
When you connect social media accounts (Twitter, Instagram, LinkedIn, TikTok, Facebook), we store encrypted access tokens and basic profile information to enable posting on your behalf.
Usage Data
We collect information about how you use XELORA, including campaigns created, content generated, posts published, and platform usage statistics.
How We Use Your Information
- Provide and maintain our service
- Generate AI-powered content for your social media campaigns
- Post content to your connected social media accounts
- Send you service-related notifications
- Improve our platform through analytics
- Process payments for subscriptions
- Provide customer support
Data Security
We implement industry-standard security measures to protect your information:
- All social media tokens are encrypted using AES-256 encryption
- HTTPS/TLS encryption for all data transmission
- Secure database with row-level security policies
- Regular security audits and updates
Third-Party Services
XELORA integrates with the following third-party services:
Each third-party service has its own privacy policy. We encourage you to review their policies.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through your account settings or by contacting support.
Your Rights
You have the right to:
Contact Interface
Last Updated: November 24, 2024